Upgrading Meeting Room Firmware
The Show Info page in Device Manager enables admin to upgrade Meeting Room firmware.
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To upgrade Meeting Room firmware: |
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1.
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Open the device's Show Info page (Monitor > Dashboard > Devices Status > click i adjacent to the device). |
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2.
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Click the Summary tab. |
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3.
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View the device's Version, Status, IP Address, Last Status Update Time, Site, Reboot Reason and Up Time. |
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Click the Run button adjacent to |
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Update Configuration to update the device's cfg file |
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Update Peripherals to update the device's peripherals |
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Update Firmware to update the device's firmware img file |
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Microsoft Meeting Room Teams APK (to update the Android Package Kit on Android-based Teams devices - phones as well as Meeting Rooms). |
Admin will view the following APK updating statuses (displayed in consecutive order) in the Show Info screen:
Admin will view the following APK updating statuses (displayed in consecutive order) in the Devices Status screen (Monitor> Dashboard > Devices Status:
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Update AudioCodes AppSuite (applies only to Windows-based Meeting Room devices, e.g., RXV100) |
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Update Peripherals is only supported when the device is connected by USB and not by Bluetooth. |
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Microsoft Teams APK is supported from version 1.17 and later. |
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Windows-based devices and Windows are interdependent. The device checks for a new version for the Windows OS and for the device, and updates both. In the App Suite / Device Manager client, the update schedule is configured. |
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Under the Version Info tab, verify the device's Teams | Windows versions. |
The tab for RXV100 displays:
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Enable / disable automatic upgrade of the Teams application. Allow the device to run the update without Device Manager involvement OR allow Device Manager to control the schedule of updating all elements. |
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7.
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If you select allowing Device Manager to be responsible for the device firmware update, two options are available: |
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Periodic (similar to Device Manager client) |
Configure 'Periodic' using the following provisioning parameters:
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provisioning/period/type=DAILY (default value) |
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provisioning/period/daily/time=0:00
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Trigger an upgrade (via an explicit command called 3rd party update per script) of the Teams App of the device according to the repository of the latest version (same as the other products). |
Device Manager supports bulk Android APK update.
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To perform bulk Android APK update: |
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In the Devices Status page, select multiple Android-based devices and then click the activated Selected Rows Actions links: |
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From the menu that pops up shown in the preceding figure, select Upgrade APK. |
APK updating statuses are:
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Done - failed, with info (All downloads were rejected / The installation package is incorrect) |
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Done - successful (Package installation finished) |
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To update Android APK on a single device: |
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In the Devices Status page, click the Actions menu adjacent to the device: |
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From the menu that pops up shown in the preceding figure, select Upgrade APK. |
APK updating statuses are:
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Done - failed, with info (All downloads were rejected / The installation package is incorrect) |
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Done - successful (Package installation finished) |
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To run Android APK on a single device: |
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In the Devices Status page, click the Actions menu adjacent to the device and then from the popup menu, select the Show Info option. |
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Click the Summary tab and then click Run adjacent to 'Microsoft TEAMS APK'. |